Privacy policy.
At Artisan Printworks, we are committed to protecting your privacy and handling your personal information in accordance with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make use of our services.
Information We Collect:
Personal Information: When you make a purchase or create an account with Artisan Printworks, we may collect personal information such as your name, email address, shipping address, and payment details.
Usage Information: We may collect information about how you interact with our website, including your browsing patterns, the pages you visit, and the actions you take.
Communication Information: If you contact us directly, we may collect information about your communication preferences and any correspondence exchanged.
How We Use Your Information:
To Provide Services: We use the information we collect to fulfil your orders, process payments, and deliver the products you purchase.
To Communicate: We may use your contact information to send you important updates, such as order confirmations, shipping notifications, and other transaction-related communications.
To Improve Our Services: We analyse usage data to understand how our website is used and to make improvements, such as optimizing the user experience and developing new features.
For Marketing Purposes: With your consent, we may send you promotional offers, newsletters, and other marketing communications about our products and services.
Information Sharing and Disclosure:
Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering products.
Legal Compliance:We may disclose your information to comply with applicable laws, regulations, or legal processes, or to respond to lawful requests from government authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
Data Security:
We take appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes implementing access controls, encryption technology, and regularly reviewing our security practices.
Your Rights:
Access and Correction: You have the right to access, correct, or update the personal information we hold about you. You can do this by logging into your account or contacting us for assistance.
Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
Withdraw Consent: If you have provided consent for the processing of your personal information, you have the right to withdraw that consent at any time.
Erasure: You have the right to request the deletion of your personal information under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
Cookies:
We use cookies and similar technologies to analyse website traffic, customize content, and improve your browsing experience. You can control cookies through your browser settings and opt out of certain types of tracking by adjusting your cookie preferences.
Children’s Privacy:
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children, and if we become aware that we have inadvertently collected such information, we will take steps to delete it.
Changes to This Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website or by other means.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at sales@artisanprintwork.co.uk
By using our website or services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.